Our Commitment to You
What is “Personal Information”?
Personal information means information about an identifiable individual or information that permits an individual to be identified. It does not include business contact information, such as name, title, business address, and business telephone number when used for business communications.
Collection and Use
V collects personal information for the purpose of providing potential clients and clients with video planning, production related services and information. V endeavours to collect personal information directly from the individual to whom the information relates. This information may include:
- Contact Information (Business and Home): name, address, telephone number, e-mail address, and fax number;
- Information Provided by You: information provided by you in the course of your communications with V or information that you have expressly given V consent to collect (including information gathered at marketing events and via the V website)
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the V Roundup newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for information like name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the a network IP Address, browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
How We Use Collected Information
V may collect and use Users’ personal information for the following purposes:
- To Improve Customer Service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Improve Our Site
- We may use feedback you provide to improve our products and services.
- To Send Periodic Emails
- We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company and industry news, updates, related service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Disclosure of Your Personal Information
We may disclose your personal information based on your express or implied consent where the video services that you have asked us to provide require that we disclose such information to third parties.
With respect to our website, we do not sell, trade, or rent Users’ personal identification information to others.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your consent.
Third Party Providers
We use third party services in the operation of the website. Information collected on this Site may be shared, stored, processed or hosted by third party companies. V is not responsible or liable for the data storage, retention or use of information collected through our Site as part of using their services.
- Linked-in – Linked-in is used to share V’s news and updates. Please view private policy here.
Third Party Websites
Users may find content on our Site that link to the sites and services of our partners, customers, suppliers and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your personal information, we have established physical, electronic and/or administrative measures to safeguard and secure the personal information that we collect. With respect to our Site, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Withdrawing Your Consent/Ensuring Accuracy of Information
To withdraw your consent or to receive access to or change/correct any of your personal information that we have collected, please contact us via e-mail at firstname.lastname@example.org. We will verify the user of the request before disclosing personal information collected or making the appropriate changes or corrections in our records.
Your Acceptance of These Terms
Expressing Your Concerns
V Strategies Inc.
1918 – 9 Ave SE
Calgary, AB T2G 0V2
We will respond to your concerns or inquiry.